Shipping Policy

Please be aware that the customer is responsible for all initial shipping fees, unless the wrong item or size has been sent or the product is defective.
If the product is defective, Planet Guests will refund all extra shipping charges that have been incurred. Planet Guests will ship up to one exchange at no cost.

Any additional exchanges will be charged to the customer. This offer applies to shipping addresses within the continental Unites States only.
Unfortunately, we cannot offer this service to Hawaii, Alaska, or foreign countries.

Shipping Rates

For orders lower than $US150: 1-2 weeks: $15.00

For orders above $US150: 1-2 weeks: $0.00 (Free Shipping)

Shipping Times

We work with FEDEX

How soon will my package be shipped after I place my order?


If you order NAE Vegan Shoes – 1-2 weeks

If you order Bags Cork Passion by “Marla Pais” – 1-2 weeks

Orders are shipped Monday through Friday (excluding national holidays).

You will receive an email notification when your package has been shipped.
We make every effort to keep our customers informed of their order status.

Signature Required

FEDEX will automatically request a signature upon delivery a package in your residence or business address.

International Shipping

For international Shipping, please email us first at

Shipping charges are calculated by average weight of shoes/accessories. reserves the right to adjust these shipping charges manually. We will email and notify you before the package is shipped in order for you to approve these charges.

International customers (out of USA) are responsible for all shipping charges (including returns and exchanges), taxes, duties and fees levied by their country.